Julie Cartwright is Head of Customer and Social Value for Connolly Ltd, who are a family business focussing on improving lives and building relationships. Julie leads Connolly’s customer and social value teams supporting social landlords and major refurbishment frameworks to embed customer and social value outcomes to create lasting legacies for local communities. Julie has worked in community facing roles for over 30 years, working in private, voluntary, and public sectors. Her main focus for the last 15 years has been working in partnership with local authorities and social landlords to deliver meaningful social value outcomes on various infrastructure and housing refurbishment projects.